Benefits of Using Interactive Dashboards for Hospitals
Alex Ptashniy, CTO
The advantages of information systems in medicine are obvious: cost-effectiveness, great image processing capabilities, digital archiving, electronic medical history, an unlimited number of copies, and so on. With their help, data processing becomes more accurate, while data storage and transfer from various diagnostic devices are carried out in real time, allowing you to systematize information for all patients. This greatly facilitates the work of medical personnel.
Healthcare dashboards are part of a set of multimedia technologies aimed at simplifying data management, connecting various workplaces into a single network, as well as tracking key performance indicators (KPIs) and improving a healthcare provider’s performance. But let’s dig deeper into the topic and go through all the ins and outs of employing healthcare dashboards.
What Is a Healthcare Dashboard?
A healthcare dashboard is an interactive presentation of various indicators of medical services, processing, analysis of information and medical records in electronic form using a personal computer or touch screen.
A typical example is a healthcare facility's KPI dashboard, which provides instant access to the latest statistics to improve service delivery and overall performance.
Effective Analytics Dashboard Design: What Data Should Be Displayed?
Medical institutions use complexes of interactive systems that provide:
displaying and comparing KPIs such as patient satisfaction, physician allocation, emergency waiting times, and occupied beds;
electronic registration with flow control and distribution of clients in a queue;
issuance of coupons with a serial number that help queue patients for admission;
alerting customers about the work schedule of specialists, informing and advertising products, and much more.
The pool of datasets includes EHRs (Electronic Health Records), length of stay (LOS), information about financial and administrative activities and other information useful for the work of medical institutions. Data is collected and stored in different formats, so for clarity, it is necessary to use healthcare dashboards that display an intuitive picture.
The most impressive results of using dashboard solutions are expressed in the following:
Quick and easy access
As a rule, the information component covers the entire institution, so employees from different departments get access to the same data. This is often implemented with the ability to use mobile devices. This approach allows you to accurately determine at any time how effective the work of a particular department is.
Improved data visualization
An interactive dashboard in healthcare summarizes data in a way that is easy to understand and needs to be addressed immediately. With its help, you can evaluate the organizational and departmental efficiency at a glance.
Thanks to it, managers can make quick analyses and act more confidently, relying on real-time data. For example, the actual ratio of staff to patients often makes it possible to identify some of the causes of inefficiency.
Forming better decisions
A healthcare management dashboard visualizes valuable real-time information to help clinicians and managers make informed treatment decisions and develop successful strategies. They can be used to monitor epidemic outbreaks for effective staffing planning.
Displaying reliable data
Users need up-to-date and verified data. Information that comes directly from a medical institution does not require verification, because it is a priori reliable. In addition, some solutions have a built-in validation process that builds trust between clinicians and patients.
The graphical representation helps managers spot trends more easily. Healthcare dashboards in hospitals show how current KPIs are above or below benchmarks. Leaders can make better forecasts and adjust strategies as needed.
Cost on average for each patient
Accurate data on quarterly revenues, cost of service, departmental spending helps to improve financial performance. At the same time, you can delve into the KPI metrics to get more information. By understanding how the smallest data affects more important goals, you can set priorities. For example, abnormally high costs for a particular department may be due to the overpriced purchase of bed linen. In this case, you just need to change the supplier.
Decrease in the average ER (emergency room) wait time
Healthcare management dashboards are used to measure workload and calculate departmental resources. They help you monitor waiting times for care, average length of stay, time spent on laboratory tests, satisfaction, and the number of existing and arriving patients in real time.
Boosting management efficiency
Private clinics can use high-quality interactive healthcare dashboards to their ultimate advantage, streamlining management and boosting overall workflow ROI dramatically. With rapid access to crucial information and all major workflow data tied up in one easy-to-use place, any clinic can accelerate service delivery speed and smoothness.
Who Can Use Dashboards in Healthcare?
Hospitals can vary in specificity and size, but they share a few common stakeholders. And everyone needs up-to-date data to carry out their daily duties and understand ways to improve the situation.
Healthcare government/Federal organization
It is important for senior managers to monitor the quality and safety of services, financial and credit ratings of healthcare organizations in order to see the future.
Dashboards help them see how health systems compare to each other. They bring together financial performance, hospital admissions, and performance to help tie projects to strategic goals.
At this level, it is important to see the whole picture of the work of the institution. Dashboard metrics track hospital business performance (e.g., costs and admissions) and treatment progress. Knowledge of the problems allows you to reasonably identify potential areas for innovation, improve the efficiency of resource management, reduce costs, and optimize workloads as well.
The analysis of clinical data for the doctor is crucial. The information system, which contains the most up-to-date data, is a convenient tool for tracking performance and improving patient satisfaction.
Healthcare dashboards are used to track staffing, patient-physician ratios, practitioner hours, and more. The ability to view macro and micro data gives a clear view of how the department is performing. Institutions can check how individual employees interact with patients and colleagues, how their work affects hospital productivity, revenues and costs, and so on.
Patients and their families
A quality dashboard can help a patient choose a hospital and track the progress of treatment. It captures the patient experience of the facility, including satisfaction levels, wait times, stay ratings, and more. Features such as surveys allow for contextualization and high-quality feedback.
The amount of voluntary donations for the development of a medical institution will directly depend on how transparent and representative your achievements are. The hospital can use the healthcare analytics dashboard to manage budgets and improve fundraising efficiency.
They allow you to see the state of affairs, the attitude towards patients and the overall level of service at a glance. That is, it is also an excellent means of attracting investment. This is just as important for insurers.
Top 5 Healthcare Dashboard Examples
Let’s take a look at some real world examples of dashboards in discussion.
The panel visualizes the risks of confidential information leakage in the industry, warning of potential problems. The tool clearly illustrates patterns in cyberattacks, which allows you to identify vulnerabilities and take steps to correct the situation. In addition, it can be used to easily track progress over time, which allows you to effectively build information security.
This is a powerful interactive tool that allows you to assess the availability of medicine in the United States. Here, you can easily monitor the work of operators and identify areas where obligations are not being met.
Such dashboards in the healthcare industry provide an opportunity to understand the main causes of delays and failures. The information can be used to reduce overall costs, identify trends, and anticipate new needs.
This dashboard allows you to "see" the spread of COVID-19 over time, as well as information about morbidity and mortality in different countries in the context of demographics. This is important for understanding the scale of the epidemic and making the right decisions.
This is one of the ultimately versatile healthcare analytics dashboards that gives you a clear view of overall performance segmented into statistics, reports, and summaries. It allows you to understand admission rates, average treatment costs, length of stay per patient, and more. It helps to identify gaps across operational aspects, which is important for any healthcare provider looking to optimize the patient experience.
The panel is used to quickly improve customer satisfaction in healthcare organizations. By knowing how much time they spend waiting, you can identify bottlenecks and activities that can make your business more efficient. On top of that, here you can compare KPIs throughout departments, which is important for organizations with a branched structure.
How Can Integrio Help You?
Our company partners with startups and major medical institutions across the US, Canada, and Western Europe to provide services for the development of specialized applications that collect and present data in a user-friendly form.
We turn our clients' ideas into scalable solutions that can structure vast amounts of information and display statistical data in custom graphs and tables. Using them to analyze, create reports and dynamically track customer satisfaction, you can discover new opportunities. For example, our feature-packed product has helped our partners at Care Oregon process massive amounts of data and increase revenue.
In healthcare, there is often a lack of conceptualization and understanding of the data being collected. Healthcare dashboards connect disparate sources to help you drill down more effectively to make better clinical, organizational, and business decisions.
If you do not have the right level of specialists, you can create the optimal set of dashboards with the help of our company. Contact Integrio Systems professionals, and they will quickly provide analytics dashboards in healthcare optimized for your requirements. We automate and simplify your workflows to help you be more efficient, competitive, and securely protect your customers' privacy.
Analytics enable better understanding and informed decisions for practitioners. It is indispensable for the following:
Forecasting and detection of diseases at early stages;
Automation of administrative processes;
Prevention of unnecessary visits to the doctor;
Accurate calculation of insurance rates;
Efficient sharing of patient data.
It is a comprehensive tool that provides a detailed view of the performance of the hospital team with the flexibility to use and analyze data from different sources. The main goal is to eliminate poor quality or inconsistent data, improve analysis and reporting, and provide valuable information.
The medical institution generates a lot of data EMR, CRM, HMS, outpatient registrations, reports, applications, bills, etc. Healthcare dashboards organize and present them in an intuitive way. The analysis of such data contributes to the control of medical services, and stimulates the improvement of their quality and price competitiveness.