HOME is a mobile application designed for Canadian parolees to support reintegration and reduce recidivism by addressing key areas such as housing, education, employment, healthcare, and community engagement. The app was first launched as a pilot in the Lower Mainland of British Columbia and later expanded across multiple regions in Canada, becoming one of the core social platforms used to support people returning to society after incarceration.

Solution

Within a few months, the HOME app was ready to launch and had the next set of custom modules:

• Conflict resolver module: The app integrates with a trained ChatGPT that acts as an advisor, helping users navigate everyday situations, including emotional and psychological challenges.
• Job search module: Administrators can create and manage job listings, which are available directly in the app, allowing users to browse and respond without leaving the platform.
• Events module: A built-in section that lists events organized for parolees or relevant to their reintegration.
• Educate Module: Provides access to curated articles and materials. Content is managed through the admin panel, with the option to use selected materials to support ChatGPT responses.
• Emergency Contacts: Users can add up to 17 priority contacts (e.g., a parole officer or support person). They can call contacts directly or use the “Call for Support” button. Through round-robin functionality, the app selects a contact based on the chosen priority for an immediate call.